Our Commitment

We commit to understanding your business and your objectives by:

• Providing effective legal services that are relevant and responsive to your needs.
  
  
• Providing our expertise in an efficient and pragmatic manner to enable and ensure that you obtain optimal results in all your dealings with us.
  
  
• We promise to use our expertise and technology to solve your problems, not create further problems for you.

We will provide an attentive and proactive service to you at all times, which means we will:

• communicate with you clearly;
• explain to you the work we do;
• ensure that the right solicitors work on your business for the right time - no more and no less;
• advise you if there is work which we are not best suited to undertake;
• inform you at all times and be readily available for you to communicate with us.

We will make endeavour to ensure that our fee estimates are accurate:

• by explaining clearly the work involved and if required providing transparent estimates;


• by communicating with you when and if circumstances change and it is likely that our original estimate will prove inaccurate.

Our charges will be fair as:

• we will provide a detailed breakdown at your request;


• any third-party expenses will be passed on at cost; and
• we will provide added value services.

You will be the judge of whether we meet this commitment:

If you ever feel dissatisfied with our service, please do not hesitate to contact me and I will do my best to address the situation.

Hugh Millar
Managing Partner
Hugh@crowleymillar.com